The Pool

Trans Hotel Jakarta values you as our guest and recognizes that privacy is important to you. This Privacy Policy describes how we collect, use, and disclose information across our services.

Collection of Personal Information

We may collect Personal Information such as name, contact details, IDs, guest stay information, and preferences.

• Online Services: reservations, purchases, chat, newsletter sign-up, surveys/promotions.
• Offline: on-property interactions and phone reservations.
• Other Sources: public databases, partners, travel agents, social media.

Use of Personal Information

• Provide requested services and complete your stay.
• Send administrative info, offers, and surveys.
• Personalize your experience and improve our services.

Security

We employ reasonable measures to protect data. No system is 100% secure.